For receivers
Receiving a parcel from Pinned
When a parcel is sent to you, Pinned texts you a PIN and a tracking link; collect from the Pod with the PIN, or choose door delivery if the sender let you.
Your SMS has everything
A tracking link and a PIN. No app to install — it works on any phone.
Collect when it suits you
Parcels at a Pod wait within a free collection window. Extend it or have it sent on from the tracking page.
Safe at the door
For door deliveries, only you get the handover code — it is never shown on the public tracker.
Services for you
Pod → Pod
Pod delivery
Drop your parcel at a Pinned Pod near you and your receiver collects it from a Pod near them, using a PIN we send by SMS.
Learn more →
Pod → Door
Door delivery
Drop your parcel at a Pinned Pod and a rider takes it to your receiver's door, with live tracking from pickup to handover.
Learn more →
Answers
Common questions
I got an SMS from Pinned. What do I do?
Open the tracking link to see where your parcel is. If it's going to a Pod, use the PIN in the SMS to collect it.
How long will my parcel wait at the Pod?
Every parcel gets a free collection window. You can extend it or have it sent on from the tracking page.
Can I have it delivered to my door instead?
When a business sends to you, your link lets you choose collection or door delivery.
Ready to send your first drop?
No account needed to start. Send your first parcel in under two minutes.
Send Now
Pickup → PodFrom your phone. Edit it if the pin is off.
One code and it's on its way.
We'll text a 6-digit code. Sent with us before? The same code logs you in.
KSh 0
Indicative until you pay.
· M · Standard · KSh 0
Total KSh —
Almost there
Individual
Sending your own parcels
Business or host
Vendors, parcel handlers and corporate accounts
Don't have an account?
Who is this account for?
Individual
A name and a number — we text you a code.
Already have an account?